In re: Citrix Data Breach Litigation

Case No. 19-cv-61350

United States District Court for the Southern District of Florida

Update: On June 11, 2021, the Court granted final approval to the settlement. A copy of the order is available here. Class members who elected to receive credit monitoring services will receive an email with enrollment instructions within the next 30 days. The remaining settlement benefits will be distributed as soon as practicable after the Settlement Administrator concludes its review of claim submissions. If you have any questions, you may contact us at

If you were notified by Citrix Systems, Inc (“Citrix”) that your personal information was or may have been compromised in the data breach initially disclosed by Citrix on or about March 2019 you may be entitled to recieve benefits under this class action settlement.

Important Dates

March 28, 2021 — Exclusion Deadline

March 28, 2021 — Objection Deadline

May 17, 2021 — Claim Form Deadline

June 10, 2021 — Final Approval Hearing. The hearing will be held via video conference in the Fort Lauderdale Division before Judge Roy K. Altman on June 10, 2021 at 11:30 Eastern Time. The parties will appear via Zoom at The Meeting ID is 161 2752 2255 and password is 7777.

A Class Action Settlement has been proposed in litigation against Citrix relating to a data breach that Citrix disclosed on or about March 8, 2019 (“Data Breach”). Under the terms of the settlement, Citrix has agreed to establish a fund of $2,275,000.00 that will be used to pay for the following forms of relief:

The Court still must decide whether to approve the settlement. No payments will be made until after the Court grants final approval of the settlement and all appeals, if any, are resolved. Your legal rights are affected whether you respond or not. Read this website carefully.


File a claim for out-of-pocket losses and lost time

You must submit a claim in order to receive reimbursement for Out-of-Pocket Losses and/or loss of time. You may claim Out-of-Pocket Losses, Attested Time and either Credit Monitoring Services or the Alternative Cash payment under the Settlement.

For more detailed information, see Questions 6, 8, 13 and 14.

May 17, 2021

File a claim for credit monitoring services or an alternative cash payment

You must submit a claim(s) in order to receive the Credit Monitoring Services offered under the Settlement or an Alternative Cash Payment. You do not need to file a claim to enroll in the Minor Monitoring Services offered under the Settlement.

For more detailed information, see Questions 6, 9 and 14.

May 17, 2021

Access identity restoration services

You can access Identity Restoration Services after the Settlement becomes final, whether or not you make a claim under the Settlement.

For more detailed information, see Questions 6 and 11.

No deadline

Exclude yourself

You can exclude yourself from the Settlement by informing the Settlement Administrator that you want to “opt-out” of the Settlement. If the settlement becomes final, this is the only option that allows you to retain your rights to separately sue Citrix for claims related to the Data Breach. If you opt-out, you may not make a claim for benefits under the Settlement.

For more detailed information, see Question 19.

March 28, 2021

Object or comment on the settlement

You may object to the Settlement by writing to the Settlement Administrator and explaining why you don’t think the Settlement should be approved. If you object, you will remain a Settlement Class Member, and if the Settlement is approved, you will be eligible for the benefits of the Settlement and give up your right to sue on certain claims described in the Settlement Agreement which is available on the Important Documents page.

For more detailed information, see Question 20.

March 28, 2021

Do nothing

If you do nothing, you will not be eligible to receive reimbursement for Out-Of-Pocket Losses or Attested Time, enroll in Credit Monitoring Services, or receive Alternative Cash Payment in lieu of Credit Monitoring Services. You will be eligible to access Identity Restoration Services through Experian and Minor Minoring Services if you have a qualifying minor dependent(s). If the Settlement becomes final, you will give up your rights to sue Citrix separately relating to the Data Breach.

For more detailed information, see Questions 6 and 16.

No deadline