In re: Citrix Data Breach Litigation

Update: On June 11, 2021, the Court granted final approval to the settlement. A copy of the order is available here. Class members who elected to receive credit monitoring services will receive an email with enrollment instructions within the next 30 days. The remaining settlement benefits will be distributed as soon as practicable after the Settlement Administrator concludes its review of claim submissions. If you have any questions, you may contact us at info@CitrixDataBreachSettlement.com

If you were notified by Citrix Systems, Inc (“Citrix”) that your personal information was or may have been compromised in the data breach initially disclosed by Citrix on or about March 2019 you may be entitled to recieve benefits under this class action settlement.

A Class Action Settlement has been proposed in litigation against Citrix relating to a data breach that Citrix disclosed on or about March 8, 2019 (“Data Breach”). Under the terms of the settlement, Citrix has agreed to establish a fund of $2,275,000.00 that will be used to pay for the following forms of relief:

• Reimbursement for Out-of-Pocket Losses: The Settlement Fund will be used to reimburse Settlement Class Members for out-of-pocket losses fairly traceable to the Data Breach, up to $15,000.00 per individual (“Out-of-Pocket Losses”).
• Reimbursement for Attested Time: The Settlement Fund will be used to reimburse Settlement Class Members for time spent remedying issues related to the Data Breach for up to five (5) hours at $25.00 per hour (“Attested Time”).
• Identity Restoration Services: Regardless of whether you submit a claim under the Settlement, all Settlement Class Members will be eligible to access identity restoration services offered through Experian, including professional fraud resolution assistance to help with identity recovery and restoration in case you experience identity theft or fraud in the future, for a period of five (5) years (“Identity Restoration Services”).
• Minor Monitoring Services: Regardless of whether you submit a claim under the Settlement, a parent or legal guardian of a Settlement Class Member who is a minor at the time the settlement is final may enroll the minor in five (5) years of Experian’s Minor Plus Monitoring Services. These services include monthly monitoring of Experian information for the minor; internet surveillance; fraud resolution services, and $1,000,000 in identity theft insurance for material damages caused by the misuse of the minor’s credit file.
• Three-Bureau Credit Monitoring Services: All Settlement Class Members are eligible to enroll in five (5) years of Experian’s credit monitoring services at no cost, regardless of whether you submit a claim for Out-of-Pocket Losses or Attested Time. These services retail for nearly $1,200 per individual and include daily credit monitoring of your credit file at Experian, Equifax, and TransUnion, a $1 million identity theft insurance policy, and additional features discussed below (“Credit Monitoring Services”); or
• Alternative Cash Payments: In lieu of Credit Monitoring Services, Settlement Class Members may elect to receive an Alternative Cash Payment in an amount equal to a pro rata distribution of the Net Settlement Fund (cash remaining after funds are allocated for Out-of-Pocket Losses, Attested Time, Credit Monitoring Services, Identity Restoration, Minor Monitoring Services, court awarded Attorneys’ Fees, Litigation Costs, and the costs of Settlement Notice and Administration);
• Citrix Business Practice Commitments: In addition to the Settlement Fund, Citrix has agreed to implement and maintain certain business practice commitments relating to its information security program for three years following the Effective Date of the Settlement (“Business Practice Commitments”).

The Court still must decide whether to approve the settlement. No payments will be made until after the Court grants final approval of the settlement and all appeals, if any, are resolved. Your legal rights are affected whether you respond or not. Read this website carefully.

YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT		DEADLINE
File a claim for out-of-pocket losses and lost time	You must submit a claim in order to receive reimbursement for Out-of-Pocket Losses and/or loss of time. You may claim Out-of-Pocket Losses, Attested Time and either Credit Monitoring Services or the Alternative Cash payment under the Settlement. For more detailed information, see Questions 6, 8, 13 and 14.	May 17, 2021
File a claim for credit monitoring services or an alternative cash payment	You must submit a claim(s) in order to receive the Credit Monitoring Services offered under the Settlement or an Alternative Cash Payment. You do not need to file a claim to enroll in the Minor Monitoring Services offered under the Settlement. For more detailed information, see Questions 6, 9 and 14.	May 17, 2021
Access identity restoration services	You can access Identity Restoration Services after the Settlement becomes final, whether or not you make a claim under the Settlement. For more detailed information, see Questions 6 and 11.	No deadline
Exclude yourself	You can exclude yourself from the Settlement by informing the Settlement Administrator that you want to “opt-out” of the Settlement. If the settlement becomes final, this is the only option that allows you to retain your rights to separately sue Citrix for claims related to the Data Breach. If you opt-out, you may not make a claim for benefits under the Settlement. For more detailed information, see Question 19.	March 28, 2021
Object or comment on the settlement	You may object to the Settlement by writing to the Settlement Administrator and explaining why you don’t think the Settlement should be approved. If you object, you will remain a Settlement Class Member, and if the Settlement is approved, you will be eligible for the benefits of the Settlement and give up your right to sue on certain claims described in the Settlement Agreement which is available on the Important Documents page. For more detailed information, see Question 20.	March 28, 2021
Do nothing	If you do nothing, you will not be eligible to receive reimbursement for Out-Of-Pocket Losses or Attested Time, enroll in Credit Monitoring Services, or receive Alternative Cash Payment in lieu of Credit Monitoring Services. You will be eligible to access Identity Restoration Services through Experian and Minor Minoring Services if you have a qualifying minor dependent(s). If the Settlement becomes final, you will give up your rights to sue Citrix separately relating to the Data Breach. For more detailed information, see Questions 6 and 16.	No deadline